AS Monaco Football Féminine ("ASM FF", "we", "us" or "our"), together with its operating partner DCB Sports, respects your privacy and is committed to protecting the personal information you share with us through this website, asmonacofeminine.com (the "Site"). This policy explains what we collect, how we use it, how we keep it secure, and the choices and rights you have. Discretion is central to how we operate.
1. Information we collect
We only collect information that you choose to give us, primarily through our contact, membership, partnership and concierge forms. Depending on the form, this may include:
- Identity and contact details: name, preferred name, company, title, email, telephone, nationality and, where you provide it, an emergency contact.
- Preferences and trip details you submit to our VIP Concierge: travel style, hotel and dining preferences, dates, party size, budget range, services requested and any notes.
- Membership and partnership interest: the tier, asset or category you are exploring and background you share.
- Technical basics: standard server logs (such as IP address and browser type) generated when any website is visited.
We do not collect sensitive travel documents through this website. Passport numbers, government IDs and payment card details are never requested on our web forms. Where such information is genuinely required, it is gathered later through a separate, secure and encrypted channel once a dedicated representative has been assigned to you.
2. How we use your information
We use the information you provide to:
- Respond to your inquiry and arrange the hospitality, membership, partnership or concierge services you request.
- Personalize recommendations (for example hotels, dining, transport and experiences) to your stated preferences.
- Communicate with you about your request and, where you have agreed, keep you informed about the club.
- Maintain the security and integrity of the Site and comply with our legal obligations.
3. We do not sell your information
We never sell, rent or trade your personal information. We share it only where necessary to fulfil your request, and only with:
- Trusted service providers who help us operate the Site and process form submissions (for example our secure form-delivery provider), bound to protect your data.
- Vetted travel, hospitality and event partners strictly as needed to arrange a service you have asked us to arrange, and only with your knowledge.
- Authorities where we are required to do so by law.
4. How your submissions reach us
Form submissions are transmitted over an encrypted (HTTPS/TLS) connection and delivered to our private team. They are handled on a need-to-know basis by the representatives managing your request.
5. Data security
We use encryption in transit and restrict access to the information you provide. No method of transmission or storage is ever completely infallible, but we take reasonable and appropriate measures to protect your data, and we minimize what we collect by design.
6. Cookies
The Site is built to be light and does not use advertising or cross-site tracking cookies. Your browser may store standard technical data required for the page to function. You can control cookies through your browser settings at any time.
7. Your rights
Consistent with applicable data-protection law, including the principles of the EU General Data Protection Regulation (GDPR), you may request to access, correct, update or delete the personal information we hold about you, object to or restrict certain processing, or withdraw a consent you have given. To exercise any of these rights, contact us using the details in section 11.
8. Data retention
We keep your information only for as long as needed to handle your request and to meet legitimate business or legal requirements, after which it is deleted or anonymized.
9. International transfers
We are based in the Principality of Monaco and may work with partners in other countries to fulfil your request. Where information is transferred internationally, we take appropriate steps to ensure it remains protected.
10. Children
The Site and its forms are intended for adults and are not directed to children. We do not knowingly collect personal information from anyone under 18.
11. Contact us
For any privacy question or request, please reach us through the contact form on our website, or by post at: AS Monaco Football Féminine, Stade Louis II, 7 Avenue des Castelans, 98000 Monaco.
12. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page indicates when it was last revised. Material changes will be reflected here.